FAQ

🔧 Bizkidz Help Center

Do you have any doubts? Curiosities? Little emergencies as a superhero parent?
Here you will find the quickest answers, without stress (or tantrums).

🎨 Can I customize a product?

Of course! Our T-shirts can be customized on the front or back.
Go HERE to make your piece unique.

🎁 How does the Gift Card work?

Super easy and super flexible:

1. Choose the amount.

2. Enter the lucky person's email.

3. Decide when you want him to receive the surprise.

4. Add a personalized greeting message.

5. Finalize your purchase.

The person will receive the Gift Card via email with the code to use on the site.
A copy is also sent to you, so you can be sure that everything went well.

📏 What sizes are available?

It depends on the product! You can always find a detailed size guide on each item page.
Better take a look before clicking “Add to Cart”.

🧼 How do you wash your clothes?

Easy:

• Wash max 30°

• No dryer

• No iron on print

For specific information, always check the inside label of the garment!

🚚 How long does it take for my order to arrive?

We print everything within 2-5 business days.
Then we ship in 1-2 days (depends on the area).
⚠️ During busy periods (Black Friday, sales, etc.) it may take up to 10 days.

🌍 Do you also ship abroad?

Yes, but only in European Community countries.
For extra EU shipments, we are working on it!

🎀 Can I add a gift box?

Yes! With only 4 euros you can select the gift option during purchase.
We package everything with care, ready to surprise!

📦 The package is damaged: what do I do?

If the package arrives damaged, refuse it and inform the courier immediately.
Then write to us at info@bizkidz.it, we will help you!

📬 I didn't receive my order: where is it?

There are two main reasons:

1. The address you entered was incorrect (it happens).

2. The courier didn't find you (he tries 3 times).

If in doubt, contact us at info@bizkidz.it

🔁 Can I make a return?

Yes, within 14 days!
Only customized products are excluded (unless defective).
Go to the “Make a return” page to find out everything.

🔄 Can I make an exchange?

Exchanges are also ok within 14 days, with the same rules as returns.
You can find everything on the “Make a return” page.

🛰️ How do I track my order?

As soon as the package leaves, you will receive an email and a text message from us + one from the courier with the tracking.
Just click on the link and follow your Bizkidz's journey!

💸 Can I use a discount code?

Sure! Enter it at checkout and watch the price update on the fly.

✉️ Why should I subscribe to the newsletter?

Because you are one of us.
Get exclusive discounts, previews and fresh news before anyone else.

💳 What payment methods do you accept?

We accept:

• Credit cards

• PayPal

• Klarna (also to pay in installments)